Allmänna villkor (UPPDATERAD 23 NOVEMBER 2022)

Diese Richtlinie ist nur auf Englisch verfügbar.

Welcome to Smartzocks.com, the Website of Smartzocks Sverige AB (hereon referred to as “Smartzocks Sverige AB,” “we”, or “us”). These terms and conditions (the “Conditions”) apply to orders placed by the customer (“you”) in your capacity as a consumer for purposes unrelated to your trade, business, or profession. By using the Websites and submitting an order, you accept these terms.

By using our Website, Content or Services, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use our Website, Content or Services. We recommend that you print a copy of these Terms for future reference.
If you have any questions, complaints or other requests you can contact us, you guarantee that the data you share with us is accurate and true. You agree to provide a real email address, of which you are the actual owner

We retain the right to modify these terms at any time and without notice. The version of the Conditions that was accessible on the Website at the time of your order is the one that applies to your order.



By using Our Website, you agree to:
(i) Respect the intellectual property of Our Website, other users
(ii) Not distribute data or representations that are untrue or misleading
(iii) Deal in good faith with Our Website and other users
(iv) Not overload the website  service
By using our website , you also agree to observe the following rules:
(i) To comply with all applicable laws in force, respect the rights of other parties and refrain from engaging in the following actions:
(ii) Use of any insulting or defamatory content, regardless of whether said contents are directed at another user or Our Website personnel or other companies
(iii) Unreasonably annoying (particularly with spam) any other user
(iv) Use or promotion of any commercial practices considered unfair competition
(v) Use without authorization of any contents protected by law, or advertisement, promotion, offer or distribution of any goods or services protected by law
(vi) Use of any content that violates any applicable legislation for the protection of minors; or advertisement or promotion, offer or distribution of any products which do not comply with any applicable legislation for the protection of minors
All users of Our Website are prohibited from the following:
(i) Distributing or publicly disclosing the contents of  Our Website or any other user
(ii) Blocking, overwriting, modifying and copying of any content from our website.
(iii) Employing any mechanisms, software or scripts when using our website.



We offer complete customer pleasure since we are sure that our socks are of the highest quality and meet the requirements of every home in the world. We will refund your entire purchase price if you are ever unhappy with our Smartzocks. The consumer bears only the return freight expense.


To place an order, you must be at least 18 years old and possess a valid credit or debit card issued by a bank that we accept.

Please note that all orders are subject to product availability and that the appearance of a product on the Website at a certain moment does not guarantee that the product will always be available.

You may only place orders through the Website. Please ensure that all the information you submit is accurate. We will use the submitted information to contact you regarding your order.



After placing an order, you will receive an order confirmation email. Please note that this email serves as an acknowledgement and does not represent order acceptance. A contract is created when we send you an email confirming that the products have been shipped. Our contract will contain only the items stated in the confirmation email issued at the time of shipment. If we have already received payment for unavailable products, we will reimburse the corresponding amount using the same payment method.



The Website’s prices include value-added tax (VAT) and are final. Please note that delivery expenses are not included in the prices and are payable separately.


Although we attempt to assure the accuracy of all information, descriptions, and pricing listed on this Website, errors may occur. If we uncover an error in the pricing of any item you have ordered, we will notify you as quickly as feasible and give you the choice of reconfirming your order at the correct price or cancelling it. If we are unable to reach you, your order will be cancelled.


Smartzocks Sverige AB is not liable for any fluctuations in currency or conversion rates that your bank or credit card company may apply when billing in your country’s currency.



We take Visa, MasterCard, and American Express, as well as several local payment alternatives. We perform a normal pre-authorization check on your payment card upon receiving your order to ensure adequate funds to fulfil the transaction. The products will not be shipped until the pre-authorization check has been completed. Upon order acceptance, your credit card will be charged. Adyen processes every payment.